Same-Day
Internet, Wi-Fi & IT Support
North West London


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Are you having issues with…


• Complete loss of connectivity

• Frequent internet dropouts

• Slow or unstable Wi-Fi

• Dead zones & weak signal areas

• Devices struggling to connect

• Guest Wi-Fi or security concerns


• Poor or distorted call quality

• Dropped calls or one-way audio

• Slow internal network performance

• Router, switch or cabling faults

• Device IP conflicts or DHCP problems

• VLAN, QoS & network configuration


• Unable to log in to email or accounts

• Not receiving or sending emails

• Password resets & account lockouts

• Email delay & syncing problems

• Compromised account or security issues

• Domain, DNS or mailbox errors

🔥 Same-day IT Support
No Fix, No Fee

⚡ Fast Response — Engineers available today (onsite or remote, 24/7)
📡 DR Connectivity Kit — Backup connection if your internet is completely down
✔ No Fix, No Fee Guarantee — If we can’t solve it, you don’t pay

Most issues are fixed in under 30 minutes

Same-day remote IT support and troubleshooting

Perfect for software issues, email problems, device slowdowns, minor WiFi faults.

Same-day onsite engineer visit for network and Wi-Fi issues

For full WiFi/internet issues, router/VOIP faults, and no-connection emergencies.

Instant help across North West London including Harrow, Stanmore, Edgware, Wembley, Northwood, Pinner and surrounding areas

📡 Emergency Internet

Stay online during internet outages.

Our DR Kit is engineered for London businesses that lose internet unexpectedly, giving you temporary Wi-Fi, failover, and rapid recovery within hours.

What we setup for you:

  • Pre-configured, ready to deploy
  • Backup internet service (4G/5G or Satellite)
  • Temporary Wi-Fi for devices
  • Battery backup to keep everything running

Commonly used by:

  • Professional services
  • Clinics and healthcare practices
  • Offices with critical activity needs
  • Customer-facing businesses
  • Home offices
5G antenna mast for rapid temporary internet and business connectivity in London

Why Choose Guard IQ

Security-First Experts

Protect your business from ransomware, phishing, and data breaches with certified Network+ and Security+ specialists who understand real SME challenges.

Engineer configuring network server

Fast, Local IT Support

Fast on-site and remote support from North West London engineers. We keep SMEs in Harrow, Wembley and Watford online, secure, and running without interruptions.

Local business in North West London

Proactive Protection

We continuously monitor systems and networks to catch issues early; reducing downtime, preventing security incidents, and avoiding costly surprises.

Affordable fixed-price services

Trusted by SMEs across Harrow, Wembley & Watford
Reducing downtime, improving Wi-Fi reliability, and strengthening security

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IT Support & Security Services

Practical IT support and security services designed to keep your business online, protected, and productive.

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Security Audits & Assessments →
Identify Risks Before They Become Incidents

We assess your systems for vulnerabilities, misconfigurations, and risks — then provide clear, prioritised recommendations.

Network & Firewall Protection →
Keep Networks Fast, Secure, and Reliable

We configure and maintain business networks to reduce outages and prevent unauthorised access.

Email Protection & Device Security →
Protect Staff from Phishing and Malware

We secure email and devices to reduce human-error risks without slowing teams down.

Cloud Backup Solutions →
Recover Quickly When Things Go Wrong

Automated backups ensure your data can be restored after failures, mistakes, or security incidents.

24/7 Managed Security Monitoring →
Spot Problems Before They Disrupt Work

Continuous monitoring helps prevent downtime and catches security issues early.

Focused on real risks, not upsells

No obligation • 24-hour report • Clear, actionable recommendations

IT Support & Security Plans

Choose a plan that fits your business. Fixed-price IT support and security, so you can stay secure, compliant, and focused on growth.

No long contracts. No hidden fees. Cancel Anytime.

Essential Protection
from £99/month

Best for small teams

  • Security audit & monthly health checks
  • Protection from common cyber threats
  • Firewall & antivirus monitoring
  • Email protection & device management
  • Regular patching & updates
  • Remote technical support (business hours)
  • Wi-Fi & performance troubleshooting

Ideal for: small offices, consultants, professional services, micro-businesses

*MOST POPULAR*

Advanced Defence
from £149/month

Proactive Cybersecurity for SMEs

  • Everything in Essential, plus:
  • 24/7 security monitoring
  • Real-time threat detection & alerting
  • Advanced endpoint protection (EDR)
  • Cloud backup & recovery (workstations)
  • Quarterly vulnerability scans
  • Priority support & faster response
  • Enhanced Wi-Fi & network optimisation

Ideal for: growing businesses, remote teams, uptime-critical environments

Elite Security
from £349/month

End-to-End Managed Security

  • Everything in Advanced, plus:
  • Managed antivirus & threat response
  • User identity & access management
  • Policy & procedure creation (GDPR, Cyber Essentials)
  • Compliance-ready security documentation
  • Quarterly security reporting & audit support
  • Incident response & forensic analysis
  • Vendor coordination for critical 3rd party systems

Ideal for: healthcare, finance, legal, education, multi-site, 50+ users

Not sure which plan is right for you? Get in touch and we’ll talk it through.

How We Help Step by Step

We keep things simple and practical. Here’s what to expect when you get in touch.

🗓️ Step 1: Talk to a Local IT & Security Specialist

We’ll schedule a call and visit to understand what’s happening, identify risks or issues, and explain everything clearly, in plain English.

No jargon, no pressure.

📄 Step 2: Receive a Clear Report

You’ll receive an easy-to-understand report showing:
• where security gaps exist
• what’s slowing down your network or Wi-Fi
• which devices or settings need attention
• recommended fixes, ranked by urgency

This gives you a full picture of your business’s reliability and security.

🛡️ Step 3 (Optional): Ongoing Protection & Support

If it makes sense for your business, we can provide ongoing IT support and security; including monitoring, updates, and proactive maintenance, delivered by local engineers.

All delivered by trusted local engineers serving SMEs across North West London.

No obligation • Clear assessment • Practical next steps

Certified Local
Network & Security Specialists

Businesses across North West London rely on Guard IQ for secure, dependable, and fully managed IT protection – delivered by Openreach-trained engineers with CompTIA Network+, Security+ and CySA+.

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We don’t just secure systems; we keep businesses running reliably, securely, and without unnecessary disruption.

Let’s Get Started

Whether it’s an emergency outage or you’re exploring support plans, we typically respond within a few minutes and can provide same-day on-site or remote assistance when needed.

Prefer email? Fill out the form and we’ll get back to you as soon as possible.